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We're so sorry to hear that your order hasn't reached you yet! Please double check our shipping guidelines to check durations and online tracking. If you have any problems, let us know at email@example.com and quote your order number and we’ll investigate it for you.
We're so sorry that your order wasn’t perfect when it reached you! We take great care to make sure that every order arrives on time, correctly fulfilled and in perfect condition, however should this not be the case please email full details and photographs to firstname.lastname@example.org and quote your order reference number and we’ll get it fixed right away!
A confirmation email is automatically sent on completion of your order – if nothing has been received, please check the email address used for any mistakes, just in case! Please also check your email junk folder and account order history online. If none of these work, please let us know at email@example.com
We’re so sorry to hear that you were sent the wrong order! We take great care to make sure that every order arrives on time, correctly fulfilled and in perfect condition, however should this not be the case please contact the team at firstname.lastname@example.org and quote your order reference number and we’ll get things straightened out!
If you suffer an adverse reaction from any of our products, please stop using immediately and let us know straight away at email@example.com. Please be aware that we cannot accept responsibility and may refer you to the manufacturer. rest assured that we will do our best to resolve any issues you may have as quickly and efficiently as we can!