Help Centre


Which countries do you ship to?

Shipping Destinations

My Account

Navigating my account

What should I do if I can't log in to my account?

Why can't I view my order when logged in?

How can I change my password?


My order hasn't arrived

Why hasn't my order turned up yet?

My order arrived damaged / incomplete


Payment Methods

Which payment methods are accepted?

Do you store my credit / debit card details?

I haven't received an order confirmation?


Returns Policy

What is your returns policy?

I have received the wrong product

Can I return a product if I have suffered an adverse reaction to it?

Sales & Promotions

Discount Codes

The checkout won't accept more than one discount code?

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